Nice enough with a few disappointments
Baytowne is a nicely secluded place to live with excellent proximity to just about any commercial service you could ever want, but a few significant disappointments left me wondering if it was really worth the rent. Firstly, one of my primary criteria for a place to live was to have a garage. When I moved in, I was told there weren’t any garage spaces available but that I could be put on a waiting list. When I turned in my keys two years later, I was still on that waiting list. Long story short, Baytowne really should not advertise as having garages. The pool is fine though often crowded. The maintenance response is excellent my water heater failed and within an hour someone was out to investigate the problem. By noon the next day, the water heater was replaced without me having to lift a finger. Another general complaint would be the horrible office hours they keep – only a few hours on Saturday and no time during the week when I could be away from work. For someone like me who doesn’t have very free weekends, it meant having to rearrange my work schedule in order to visit the office. Adding just another hour to their office hours ie saying open until 6 00 would have made life much easier. My unit also did have a bit of a silverfish problem, though I acknowledge that’s a very difficult pest to get rid of, and I know Baytowne puts in a lot of work toward pest control. There’s also some obvious dilapidation to the buildings, many of which have portions of siding missing. This is more of an aesthetic comment than anything. Other than these complaints, I’d say it’s a pretty nice place to call home.
Response from Baytowne Apartments
Thanks Chris for the review!
I am sorry that we were unable to get the garage you needed! Garages are so popular! When people get a garage they don’t seem to move often. We are proud they decide to stay with us. Our office hours are Monday – Friday 9am to 5pm with Saturday hours of 10am to 2pm. We also have our Courtesy Gate staff that are available to help when we aren’t able to meet person to person. I’m thrilled to hear that the maintenance staff was so appreciated! They do work hard to meet the needs of our community. Also, you are correct that silverfish are a bit difficult to get rid of and require special attention and treatment sometimes more than once.
I am glad you enjoyed being a part of our Baytowne community and would welcome the opportunity to have you join us again!
Diana Browning, Property Manager
I've been extremely happy here
Quiet, well kept apartments and grounds Having a guard in the gatehouse checking in visitors helps me feel safe. I love the view of the water and visiting the clubhouse. The well planned events are also a highlight for me I definitely feel like my home is in a neighborhood with a strong community, not an apartment complex
Great place, Great community
It’s like stay at home.
Nice place
Nice place
Baytowne is such a great place to live
I have been here almost two years now and I still feel that I live in a resort. I appreciated all the amenities it has to provide, everything has been maintained so well, and Baytowne also tried very hard to do their renovation projects to keep this place up to date. If I have to criticize it, then parking is one thing that I am not very satisfied as it doesn’t have enough garages for people to rent. But there are ample open parking spaces. Noise level, I cannot hear my next door neighbor, but upstairs can hear much better than the side, but it is an apartment building, I guess compare to others it is much better. Overall, I am happy living in Baytowne, the place makes me feel safe and worry free, thanks to the hard work of the maintenance crew to keep up with fixing all sorts of problems inside and outside of the unit whenever you have it. As far as safety, after my bike got stolen from the front porch, it changed my point of view of being a safe environment, but I still feel relatively safe living in this gated community.